01
A call comes in while your crew is on a job. It rings out. The caller doesn't leave a voicemail, they call the next company on the list.
AI Receptionist · Home Services
Every call answered. Even the ones you're missing.
Home services runs on the phone. When a call goes to voicemail, that job usually goes to whoever picked up next. LEXUM builds an AI receptionist that answers every call, day or night, and books the ones worth booking.
The calls you never hear about
Missed calls don't show up as a problem. They show up as a slow week.
02
After-hours calls go nowhere until morning. By morning the emergency job is someone else's.
03
The front desk is on another line, at lunch, or off sick. The phone doesn't stop ringing, it just stops getting answered.
You never see the job you lost. You only see the number that didn't close.
What we build
An AI receptionist wired into your phone line. It answers on the first ring, handles the caller like a trained front desk, and books straight into your calendar.
- Answers every inbound call, 24/7, no hold music, no voicemail.
- Qualifies the caller: what they need, where they are, how urgent.
- Books the job into your existing scheduling tool. No new software for your team.
- Sends you the call summary and the booking. You see every call it caught.
Built on your stack, handed over working. Not a demo. A system that answers the phone tomorrow morning.
What this looks like in practice
An HVAC company ran the receptionist for its first month.
19
calls caught that would have gone to voicemail
7
of those booked into the calendar
Seven jobs in month one that the old setup would have lost to a ringing phone.
Real result, one client, first month. Numbers are exact. Name withheld.
How we work
From first conversation to working system.
A clear path with no surprises. You'll know the scope before any build starts.
01
Call
30 minutes
We look at your call volume and where calls are leaking.
02
Build
Setup
We wire the receptionist into your line and your calendar.
03
Go live
From day one
It starts answering. You see every call it catches from day one.
04
Handover
Documented
Set up, documented, running. You stay in your existing tools.
Our approach
We don't come in with a ready-made solution.
We start by understanding how work actually moves through your business.
Senior operators, not juniors
Every engagement is run by senior operators with years of hands-on automation and systems work. No account managers, no handoff chains, no junior teams running point.
Workflow first, tools second
We look at how work actually moves before suggesting anything. No tool recommendations without understanding the workflow first.
Practical AI, not theatre
We build systems people actually use day to day, not impressive demos that get abandoned a week after launch.
Direct access
You work directly with the people building your systems, not a layer between you and the work.
Built on your stack
We work with what you already have before recommending anything new. No forced migrations, no unnecessary platforms.
Clear scope, every time
You'll know exactly what's being built, why it matters, and what done looks like before any work starts.
FAQ
Frequently asked questions
- How does the AI receptionist connect to my phone number?
- It works with your current number. We forward your calls to the receptionist, so nothing changes for the people calling you and you keep the number you already advertise. No new hardware, no porting, no downtime.
- What happens when someone calls after hours?
- The receptionist answers the same way at 2am as it does at 2pm. It takes the call, qualifies the caller, and books the job into your calendar. After-hours calls are usually where the most work leaks, because that's when a person isn't there to pick up.
- How fast can it be set up?
- Fast. Most setups are live within days, not weeks. We handle the build and the wiring, so there's very little on your end to slow it down.
- Does it work with the scheduling software I already use?
- Yes. It's built to work with the common home-services scheduling tools like ServiceTitan, Housecall Pro, and Jobber, and to book jobs straight into the calendar your team already runs. If you're on something less common, we'll look at it on the setup call. No new software to learn.
- Will callers know they're talking to an AI?
- Yes. The receptionist is upfront about being an AI assistant. It's built to handle the call naturally, answer common questions, qualify the caller, and book the job, without pretending to be something it isn't.
- What if the receptionist can't handle a call?
- It's built to know its limits. When a call needs a human, it captures the caller's details, the reason for the call, and how urgent it is, then connects straight through to the owner's cell. Nothing important sits in a queue or waits until morning. The caller gets handled, and you get the context before you pick up.
- What does it cost?
- Pricing depends on your call volume and setup, so we cover it on a short call rather than a one-size number. There's no long contract to sign to find out if it's a fit.
See what a full week of answered calls looks like.
No pitch. A short call to look at your current call flow and where jobs are leaking. If it's a fit, we build it.
Send us the messy workflow.
Tell us what's slow, manual, or breaking. We'll tell you what's worth automating, and what isn't. A few sentences is enough.
What happens next
- We read it properly. No auto-reply, no sales sequence.
- We reply with an honest read on what's worth automating.
- If it's a fit, we book a short clarity session.
We respond within one business day.
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